Customer feedback
Support platform with a helpdesk, AI agent, help center and customer feedback for product prioritization.
AT A GLANCE
What should you know about Frill?
Feedback tool for ideas, prioritization, public roadmaps, surveys and product announcements.
- Free plan
- Not verified
- API
- Not verified
- Self-hosting
- Not verified
These facts reflect linked documentation, not a hands-on test. A free plan can have usage limits; an unverified feature is not a confirmed absence. Check pricing and limits · How we review
toolkompass.io VERDICT
Our editorial assessment
4.3 / 5Editorial ratingDocument review
Customer feedback · toolkompass.io editorial team · 11/11/2026
Frill combines ideas, surveys, roadmaps and product announcements. Its clear feedback process is well documented. Private use and greater administrative requirements belong to paid options; plan selection also depends on idea and survey volume.
Editorial assessment of the documented software offering. No business relationship disclosed. No hands-on product test or assessment of the company's creditworthiness. The assessment covers publicly documented properties. Usability, reliability and result quality have not been tested in practice.
Fit for the use case40 % weighting
4.5 / 5Ideas, prioritization, roadmaps and announcements form a coherent feedback loop for product development. This suitability is documented; actual quality of subsequent product decisions cannot be inferred from it.
Frill – official product overview ↗Workflow & integration25 % weighting
4 / 5Feedback, surveys and published progress can be organized in the same product. The number of active surveys and ideas depends on the plan; further integration workflows were not tested in practice.
Frill pricing - simple plans for product feedback teams ↗Costs & limits20 % weighting
4.5 / 5Idea and survey allowances and separate branding and privacy options are listed. Advanced control belongs to higher offerings; the intended private use therefore needs explicit budgeting.
Frill pricing - simple plans for product feedback teams ↗Control & operation15 % weighting
4 / 5Private boards, invitations and approvals are documented; Enterprise adds audit logs and IP restrictions. These controls depend on the plan and are not fully available in the smallest offering.
Frill pricing - simple plans for product feedback teams ↗Fits Frill for your project?
Suitable for
Product teams
Less suitable for
Not yet sufficiently reviewed.
The classification is derived from the claims below and is not an independent quality assessment.
Features at a glance
Documented strengths
Our editorial verdict presents strengths, limitations and evidence.
Drawbacks and limitations
Our editorial verdict presents strengths, limitations and evidence.
Pricing & billing model
Check price. No confirmed plan amounts available.
Review status 11/10/2026. No price guarantee. For paid plans, check tax and usage terms in the source.
Integrations
No confirmed information
Privacy information
No confirmed information
Support
No confirmed information
Sources & review status
We update our lists regularly. Changes are reviewed editorially; the review status of each detail remains visible. We explain the review process in our Methodology.
“Evidenced” refers to the specific claim. It means neither an independent product test nor a security audit.
- Frill – official product overviewhttps://frill.co/ · retrieved on 11/10/2026
- Frill pricing - simple plans for product feedback teamshttps://frill.co/pricing · retrieved on 11/11/2026
Trademark: Original source ↗ · for recognition only; no partnership or endorsement by the trademark owner.
More candidates for this use case
Shared category, not an automatic promise of equivalence. Check feature scope and research status.
Platform that consolidates customer feedback from conversations and portals and prioritizes it for product decisions.
Collaborative space for user requests, feedback, planned work and updates on implementation progress.